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Technician testing a sump pump in a basement pit

SUMP PUMPS

Sump Pump Installation, Repair & Replacement

The pump you never think about is the only thing between the spring melt and your finished basement. We install, repair and back it up.

BBB Accredited Business — Rhino Plumbing Inc A+ RATING
  • Licensed & insured
  • 24 hr emergency
  • Upfront pricing
  • Licensed & Insured
  • Upfront Pricing — No Hidden Fees
  • 24/7 Emergency Service
  • Local & Family-Run Since 2018

The short version

  • Pumps sized to your pit — not oversold
  • Battery backup keeps pumping through outages
  • Fast repair before the spring melt tests your basement
  • 24/7 emergency response when the water is coming in

Keep Your Basement Dry Through Every Spring Melt

Around Sturgeon County the ground stays frozen until it very suddenly isn't — and all that water has to go somewhere. A sump system collects groundwater in a pit below your basement floor and pumps it away from the foundation before it finds your carpet. When it works, you never think about it. When it fails, it fails during the worst week of March.

Installation & replacement

We size the pump to your pit and inflow — not just "whatever's on the shelf" — set the float so it cycles properly, and run the discharge line where it won't freeze solid in January or dump water back against your foundation. Replacing a tired pump before it quits costs a fraction of a flooded basement claim.

Battery backup systems

Pumps fail when storms knock the power out — precisely when the pit fills fastest. A battery backup unit takes over automatically and keeps pumping for hours without grid power. If your basement is finished, we consider it standard equipment, not an upgrade.

Repair & maintenance

Stuck floats, jammed impellers, failed check valves, frozen discharge lines — most sump problems are quick fixes if they're caught before the water rises. We test the system properly (with water, not a guess) on every visit, and we answer flooding calls 24/7.

Why Choose Rhino Plumbing in St Albert?

  • Licensed, insured, local and family-run since 2018.
  • Pumps sized to your pit and water table, not oversold.
  • Upfront pricing with no hidden fees.
  • 24/7 emergency response when the water's coming in.

Contact Us Today at Rhino Plumbing

Sump pump acting up — or past its 10th birthday? Call 780.939.4975 or request a free quote. We serve Morinville, St. Albert, Legal, Onoway, Bon Accord, Westlock and the Edmonton area.

BELOW GRADE — FROM THE FIELD

Sump pump installed in a basement basin by Rhino Plumbing
PIT TEST — PUMP RUNNING
Sump pump set into a basement pit with the discharge line run
PIT & PUMP — SET IN
Sump pit cut into a basement concrete floor
PIT CUT — CONCRETE FLOOR
Basement weeping tile excavation prepared for a new sump system
WEEPING TILE — TIED IN

4 steps

From your call to fixed — in four steps

No mystery, no runaround. Here's exactly how a job goes.

  1. Step 1: Call or request a quote

    A real person answers, 24/7 — no phone tree, no callback lottery.

  2. Step 2: Get your upfront price

    The full cost in writing, agreed before any work begins.

  3. Step 3: Licensed repair or install

    Clean, code-compliant work. Floors protected, mess cleaned up.

  4. Step 4: Peace of mind

    Done right and backed by a local crew. No surprise invoice.

Our promise

In writing, every job

Four things we'll hold to whether it's a $200 valve or a $6,000 boiler. If we get one wrong, call and we'll make it right.

  • The price we quote is the price you pay If something changes behind the wall, the job stops until you've seen the new number and said yes.
  • We protect your home and clean up Drop cloths down, boots off the carpet, and the work area left the way we found it.
  • Licensed & insured — every job, every tech You're never liable for work done in your home, and it's done to code.
  • Straight answers, not upsells We fix what needs fixing and tell you when a repair beats a replacement — even when it's the smaller ticket.

Straight answers

Frequently Asked Questions

How long does a sump pump last?
Most pumps run 7–10 years. If yours is past that, cycles constantly, or hums without pumping, replace it before the spring melt tests it.
Do I need a battery backup sump pump?
If your basement is finished, yes. Pumps fail most often during big storms — exactly when the power is most likely to go out. A battery backup keeps pumping through an outage.
How do I know my sump pump is failing?
Constant cycling, grinding or rattling noises, visible rust, a pit that stays full, or a pump that runs but moves no water. Any of these is worth a call before the water table rises.
How often should a sump pump be tested?
Twice a year — pour a bucket of water into the pit and confirm the float triggers and the pit drains. We check it as part of any service visit, and every spring is the minimum.
Can you come out if my basement is flooding right now?
Yes — that's exactly what our 24/7 emergency line is for. Call 780.939.4975 and we'll get a licensed plumber moving.

Signed off

What Our Customers Say

4.9

200+ reviews on Google — real neighbours, real jobs.

Quick response, reasonable price & professional quality of work.
BP The Blue Piano Studio
Absolutely amazing service and amazing prices as well.
TK Tera Krankowski
My first experience was replacing a hot water tank. Showed up on time, clean work, and the price was exactly what was quoted. Will be calling again.
KS Kevin Smith

Join 200+ neighbours who trust Rhino Plumbing.

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